Frequently Asked Questions

 

WHERE IS VERVE HOTEL LOCATED?
Verve Hotel is located in Bedford, Bedfordshire. The address is, 27 Shakespeare Road, Bedford, MK40 2DX.
WHAT IS THE BEST CONTACT DETAILS FOR VERVE?
You may contact us via e-mail on: info@vervebedford.co.uk or you may call us on: 01234 915915 and choose the appropriate extension.
DOES VERVE HAVE ANY ON-SITE RESTAURANTS?
Verve has 2 on-site restaurants, Jax (English Restaurant) and Blue Orchid (Thai Restaurant). All guests receive 20% discount when dining in our on-site restaurant.
IS THERE ON-SITE PARKING?
Yes, we have on-site parking however please note that the parking cannot be reserved and works on a first come, first serve basis
DO YOU PROVIDE A LOYALTY PROGRAMME FOR RETURNING CUSTOMERS?

Yes. For returning customers, we provide a discounted rate as well as a fixed rate for every stay. Please note: this applies only for direct bookings.

IS THE RECEPTION OPEN 24/7?
There will be someone available on the reception to assist you 24 hours a day. After 10:00 there is a night porter available to assist you with any matters.
WHEN IS CHECK IN?
Check in is from 14:00, however for an early check in it is a charge of £10.00 per hour, the earliest check in is available from 12:00 with the charge of £20.00.
DO YOU PROVIDE ANY DISCOUNT FOR LONGER TERM STAYS?
For information regarding long-term stays, please e-mail us on infor@vervebedford.co.uk and someone will be happy to assist you with your inquiry.
What time is check out?

Check out is by 11:00.

How much is the charge for a late check out?

A late check out is £10 per hour until 13:00.

Do you have a bar onsite?

Yes, we have an on-site bar called JAX Bar.

Do you have free Wi-Fi?

Yes, we do have free Wi-Fi available for guest’s usage within the public areas of the hotel.

Do you have air conditioning?

 Yes, we have a few rooms with air conditioning. Please request specifically for a room with air conditioning via email or messaging through your chosen OTA and the staff will allocate the air conditioning room if it is available.

Do you have rooms with a bath?

Yes, we do have rooms with a bath. Please request specifically for a room with a bath via email or messaging through your chosen OTA and the staff will allocate the room with a bath if it is available.

Do you have a taxi firm?

No, we do not personally have a taxi firm associated with Verve however we can provide you with the contact details of a reliable taxi firm, alternatively we can also book a taxi for you.

How far is the train station from you?

A 5-minute walk away from Verve.

Do you take cash?

Yes, we do accept cash payments however we also take £50 deposits which will be returned to you upon checking out.